ACTP Policy Agreement

ACTP Policy Agreement

Tuition

Payment of Tuition and Fees

Payment for the program is required to secure a seat. All payments will be in US dollars.

Withdrawals and Refunds
Prior to the start of training

Cancellations prior to the start of training (link sent to begin Module 1, Session 1 online) are handled on the following scale:

91+ days prior to start of program….. 100% of purchase price refunded minus US$100 administration fee

90 to 61 days prior to start of program …… 75% of purchase price refunded

60 to 31 days prior to start of program …… 50% of purchase price refunded

30 days or less prior to start of program …… No refunds will be provided

After the start of training

The participant may choose to leave after any module, but once training has begun, no refunds are given. If Envision Coach Training asks a participant to leave for conduct reasons, no refunds will be provided.

Transfers

The program is non-transferable, including all training and mentor coaching videos, materials, and sessions. Only those admitted to the program by us are eligible to participate.

To acknowledge acceptance of this portion, please click the button “Mark Complete”.

Responsibility for Decisions

Envision Coach Training is deeply committed to providing support and professional assistance in achieving and demonstrating the levels of coaching competency demanded for the credential level sought through ICF. We bring all our skill, experience, and knowledge to the training and mentoring sessions. At the same time, the final decision about acting on this counsel and the responsibility for results achieved is entirely the participants’ own. We assume no responsibility for the participant’s business decisions or for policies, skills, or practices that are actually implemented, and therefore make no guarantee that as a result of our training and mentoring a participant will obtain the credential level sought.

Our commitment is to create a safe, learning environment for our participants to grow as coaches.

If, for any reason, or due to any issue, the participant is unable to fully engage in the training and/or mentoring, it is their responsibility to contact us and discuss. Envision Coach Training requests all participants be as open and honest as can be about their needs so that we can best support them.

To acknowledge acceptance of this portion, please click the button “Mark Complete”.

International Coaching Federation (ICF) Requirements

Coaching Ethics

Envision Coach Training is in alignment with the ICF Code of Ethics.

Prior to beginning of the program, the participant is required to read the ICF Code of Ethics and ICF Ethical Review Board Process, both available on the ICF website.

Envision Coach Training asks that each participant abides by the ICF Code of Ethics, however, we are not responsible for any participants’ conduct as a coach or for any violations of the ICF Code of Ethics they may enact.

Core Coaching Competencies

Envision Coach Training’s ACTP is accredited by the ICF and is, therefore, required to teach the ICF Core Coaching Competencies. We align with these competencies, along with the ICF definition of coaching.
If the participant finds, through the process of the program, that they do not align with the ICF definition of coaching, it is their responsibility to make us aware of this so that, together, we can decide on the best course of action.

To acknowledge acceptance of this portion, please click the button “Mark Complete”.

The Training Modules

In order for Envision Coach Training to grant a participant a certificate of completion for an ACTP, these requirements must be met.

Minimum Hours of Completion

All participants must complete at least 125 hours of the ACTP training before taking our exam or applying for an ICF credential via the ACTP pathway. The in-person portions of the training require in-person attendance. The virtual portions of the training require verified completion via our online learning platform.

Attendance

The training portion of our ACTP program consists of 140 hours and is built to give the participant the greatest opportunity to pass the proficiency exam. It is in the participant best interest to complete those hours in full.

Missed Hours

The participant is entirely responsible for any time missed and will be awarded hours of completion based on hours attended and calculated by us in compliance with our agreement with The International Coaching Federation (ICF).

Make Up Time

Envision Coach Training program provides 15 hours over and above the required hours for an ACTP, and gives ample room for any possible absence due to illness or emergencies. We do not provide any options to make up missed training hours.

Online Training Access

You will have access to your online training and account folders for 12 months from the first day of Module 1 Session I (the day the link is sent).

To acknowledge acceptance of this portion, please click the button “Mark Complete”.

Program Materials

Copyrights

All Envision Coach Training materials are copyrighted by Envision Organization Services, Inc.

No part of any of the Envision Coach Training materials may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying, scanning, recording, rewriting, or by any information storage or retrieval system now known or hereafter invented, without the prior written permission of Envision Organization Services, Inc.

In addition, the participant agrees that no part of any presentations, either live or recorded, may be captured in any form or by any means, electronic or mechanical, including by photography, video recording, audio recording, or by any information storage or retrieval system now known or hereafter invented, without the prior written permission of Envision Organization Services, Inc.

Not a Train-the-Trainer

Further, no part of any of the Envision Coach Training program courses may be reproduced or delivered by any other person in any other format or context without prior written permission of Envision Organization Services, Inc.

Envision Coach Training prepares a participant to practice as a coach, and in no way prepares them to teach coaching, and explicitly prohibits using our content or methods to do so.

To acknowledge acceptance of this portion, please click the button “Mark Complete”.

Safety and Well-being

Confidentiality

Anything said to the participant during class hours or group mentor coaching by any other participant of the Envision Coach Training programs will be kept completely confidential.

Additionally, while the participant is free to share their own personal learning journeys with people outside the program, they may not share any information they learn about the other participants of the training through any means.

Our participants’ privacy is extremely important to us. We respect the participant’s willingness to be truthful and we will treat all information as a special confidence. We promise that all information provided to us will be kept strictly confidential.

Envision Coach Training is meant to be a safe space to learn and grow in, with full understanding that the information shared between or about fellow participants is held as confidential at all times.

The same confidentiality is to be afforded to all coachees/clients. During the training and mentor coaching sessions, and anytime after the fact, we require that there be no discussion of any kind regarding content shared by the coachees/clients.

Conduct

In order to create a safe and professional environment in which to learn, Envision Coach Training asks that all participants conduct themselves in a professional manner throughout the training and mentor coaching.

We reserve the right to ask any participant to leave the training and/or mentor coaching session if their behavior is not conducive to a safe and healthy learning environment, or if their ability to function in any way appears to be impaired.

Environmental Safety

For the well-being of the participant’s instructors and fellow participants,it is our policy that instructors and participants do not wear perfumes, colognes or heavily scented lotions while attending the in-person training sessions. Light essential oils are the exception.

To acknowledge acceptance of this portion, please click the button “Mark Complete”.

Mentor Coaching

Service Provided

The service Envision Coach Training provides the participant taking mentor coaching is defined by The International Coach Federation (ICF) as “Providing professional assistance in achieving and demonstrating the levels of coaching competency demanded by the desired credential level sought by a coach‐applicant (mentee) i.e. offering coaching on coaching skill/competency development.”

Scope Provided

The scope of mentor coaching as defined by ICF is as follows: “Mentor Coaching is providing professional assistance in achieving and demonstrating the levels of coaching competency demanded by the desired credential level sought by a coach/applicant (mentee). Furthermore, Mentor Coaching means an applicant (mentee) being coached on their coaching skills rather than coaching on practice building, life balance, or other topics unrelated to the development of an applicant’s coaching skill.”

Expiration Dates
Group Mentor Coaching

The participant’s group mentor coaching sessions must be completed during the ACTP training period. If a participant chooses not to attend the group mentor coaching sessions during the training period, no refunds will be provided.

One-to-one Mentor Coaching

The participant’s one-to-one mentor coaching hours must be used during the period of 1 (one) calendar year from the first day of training (the day Module 1 Session 1 link is sent). After that time period they will expire. (Please note: While we do our best to accommodate any latecomers or last minute requests for mentoring sessions, as the expiration date draws near, we cannot be held responsible for the mentors’ lack of scheduling availability.)

To acknowledge acceptance of this portion, please click the button “Mark Complete”.

Cancellations and Refunds

Group Mentor Coaching

If a Participant Cancels
At least 48 hours notice is required for group mentor coaching cancellation. If less than 48 hours are given, the session is automatically forfeited.

If We Cancel
If, for any reason, Envision Coach Training cannot hold a scheduled group mentor coaching session, we will provide a session to take its place at a later date.

When We Don’t Give Replacements and Refunds
Envision Coach Training does not refund or replace group mentor coaching sessions in any of the following scenarios:
• If a participant cancels within 48 hours of the session time.
• If a participant is a ‘no show’ for any reason.
• If a participant tries to join 1 or more minutes after the scheduled session time and is ‘locked out’ of the session.
• If a participant has lost their registration confirmation email and does not have the session link.
• If a participant is the “designated coach” for a session and does not provide the recording and signed client release form at least a week prior to that session, causing us to have to cancel or move the session.
• If a participant calls in via phone and is dropped or cannot hear playback. (Note: Only computers will work with WebEx playback. No phones)
• If a participant has technical issues and is unable to hear or see the session or is dropped from the session.
• If a participant comes to the session impaired due to consumption of alcohol, drugs or any other reason. We reserve the right to determine whether a participant’s behavior (i.e. slurred speech, incomprehensible speech, use of language or physical gesture) warrants cancelling attendance.

One-to-One Mentor Coaching

Time Slots

When we offer appointment days/times we may also offer those times to other participants or clients. While we do our best to work around participant’s schedules, we cannot hold slots open indefinitely and it is a ‘first to respond, first booked in’ system. The participant’s prompt reply for confirmation of chosen day/time will better guarantee getting it.

Connection Requirements

All one-to-one sessions are provided via an online platform that requires good Internet connection if the participant is using computer, or land line if they are going to call in.

Environment

We also require that the participant join from a quiet space when attending the sessions (i.e. no public spaces or noisy environments) If the background is noisy we reserve the right to cancel the session.

Cancellations

Envision Coach Training has a 24-hour cancellation policy on all one-to-one sessions. If there is a cancellation within 24 hours of the scheduled time or a no-show at the time, we do not reschedule that purchased time or reimburse payment.

To acknowledge acceptance of this portion, please click the button “Mark Complete”.

Assignment Recordings

Client/Coachee Permission

The participant is required to obtain permission from clients/coachees to record assigned coaching sessions. We provide release forms for this purpose.

Keeping Time

The participant’s recorded coaching sessions must be approximately 30 minutes long. We do not accept recordings that are less than 27 minutes and more than 33 minutes, with no exceptions.

What to Record

Recorded coaching sessions must be entire sessions. Edited or partial sessions will not be accepted.

Recording Quality

We will not accept recordings that are inaudible or difficult to hear.

File Formats

We require digital audio files in one of the following formats: mp3, mp4, m4v, WAV, au, m4a

File Storage

We delete each recording from participants’ online Box folders as soon as each mentoring session is complete. It is the responsibility of the participant to store multiple copies of recordings if needed.

To acknowledge acceptance of this portion, please click the button “Mark Complete”.

The ACTP Exam

Expiration Policy

The participant is required to take the Envision Coach Training ACTP Exam during the period of 1 (one) calendar year from the first day of training (the day Module 1, Session 1 link is sent). Once that year has passed the exam will expire.

Passing the Exam

The training received will prepare the participant for the ACTP Exam, but does not guarantee they will pass. All participants will be required to pass at a PCC competency level.

We are committed to aligning with all ICF standards as well as meeting our requirements as an ICF Accredited Program. We are trained by ICF to assess coaching based on the ICF Core Coaching Competencies and the ICF PCC Markers and, to the best of our ability, we will score all participants’ exams based on those standards.

To acknowledge acceptance of this portion, please click the button “Mark Complete”.

Tuition includes:

• 140 hours Coach Training

• 10.5 hrs Mentor Coaching

• Exam Process

Option # 1: US $9,000 (6 monthly payments of $1,500)

OR

Option #2: US $8,400 (pre-pay in full to save $600)